Find quick answers to common questions about our inverters, local manufacturing, custom branding options, and technical support.
General & Product Questions
2. What types of loads can your inverters support?
Our inverters are engineered to handle a wide range of electrical demands, including basic home appliances (lights, fans, TVs), heavy-duty equipment (refrigerators, washing machines, deep freezers), and agricultural or commercial setups depending on the kVA capacity you choose.
3. Are your inverters suitable for local voltage fluctuations?
Yes! Built specifically for Pakistani power conditions, our units feature built-in voltage stabilization and surge protection to safeguard your connected appliances against sudden high or low voltages.
Bulk Manufacturing & Custom Branding (OEM)
4. Do you offer custom logo branding and OEM services?
Yes, we specialize in bulk OEM manufacturing. We can brand inverters with your company’s logo, custom casing designs, tailored packaging, and custom technical configurations to fit your exact brand identity.
5. What is the minimum order quantity (MOQ) for bulk manufacturing?
Our MOQ for custom-branded bulk orders varies depending on the specific inverter model and level of customization required. Please contact our sales team via WhatsApp or phone to discuss your custom project requirements.
6. How do I request a bulk quote or factory tour?
You can get a direct factory quote by reaching out through our Contact Us form or messaging us directly on WhatsApp. If you wish to visit our manufacturing facility Outlet in Mailsi, please schedule an appointment with our team in advance.
Installation & Technical Support
7. Do your inverters come with a warranty?
Yes, all Faizan e Mustafa Inverters come with a official manufacturer’s warranty covering internal components and technical defects. Detailed warranty terms are provided with each unit.
8. What should I do if my inverter needs repair or servicing?
Since we manufacture locally in Mailsi, maintenance and repairs are fast and accessible. You can bring or send your unit directly to our facility or contact our technical support line for troubleshooting guidance.
Ordering & Delivery
9. How long does standard delivery take?
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Retail / Individual Orders: Typically delivered within 2 to 4 business days across Punjab and major cities in Pakistan.
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Bulk & Custom Orders: Production and delivery timelines depend on batch size and customization specs, which will be finalized at the time of order placement.
10. What payment methods do you accept?
We accept bank transfers, online deposits, Cash on Delivery, and direct payment upon factory pickup. Detailed payment instructions are provided upon order confirmation.