Privacy Policy

Effective Date: July 24, 2026

Brand Name: Faizan e Mustafa Inverters

Location: Mailsi, Punjab, Pakistan

At Faizan e Mustafa Inverters, accessible from our website, protecting the privacy and security of our customers, distributors, and business partners is one of our top priorities. This Privacy Policy document outlines the types of personal and business information that is collected and recorded by Faizan e Mustafa Inverters and how we use it.

1. Information We Collect

We collect information directly from you when you place an order, fill out an inquiry form, request custom branding/OEM quotes, or communicate with us via telephone or WhatsApp.

Personal & Contact Data: Name, phone number, WhatsApp number, email address, and shipping/delivery address.
Commercial & Business Details: Company name, business address, tax identification (if applicable), and specific custom branding/OEM specifications provided for bulk orders.
Order & Transaction Information: Billing address, records of products purchased, order values, and delivery confirmation details.

2. How We Use Your Information

We use the information we collect in the following ways:

To process, fulfill, and deliver your retail, bulk, or custom-branded inverter orders.
To communicate with you regarding order statuses, warranty inquiries, and technical support.
To respond to direct business inquiries, OEM project details, and factory visit requests.
To improve our manufacturing, customer service, and website functionality.
To send relevant updates regarding new inverter models, product enhancements, or wholesale pricing (you may opt out at any time).

3. Data Protection & Security

We implement reasonable technical and organizational measures to maintain the safety of your personal and business information. Your contact details and custom branding files (logos, design specifications) are treated as strictly confidential and are stored securely to prevent unauthorized access, disclosure, or misuse.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share limited information only under the following necessary circumstances:

Logistics & Delivery Partners: To courier services or transport vendors solely for delivering your inverter orders to your designated location.
Legal Requirements: If required by Pakistani laws, regulations, or legal processes to protect our rights or comply with a judicial proceeding.

5. Cookies and Web Analytics

Our website may use standard cookies to enhance user experience, remember user preferences, and analyze website traffic. You can choose to disable cookies through your individual browser options if you prefer.

6. Intellectual Property & Confidentiality

For our B2B partners utilizing our bulk manufacturing and custom branding (OEM) services: all proprietary company logos, artwork, and private label specifications submitted to Faizan e Mustafa Inverters remain your exclusive property and will be used strictly for manufacturing your specified order.